Sincerely, Bob Desnos SO O'S MM C.K. Green President f i l e s home I foodshop to keep the Frigidaire and my cats plump with good things and Values! After dinner I listen to the hi-fi for a bit and then I come back to Fred Meyer for another look around the store. You might think I ’m a Professional by now but No I don’t have any fancy comments or brainstorms. Just some simple ideas to make things better. 1. Those logs outside the door by the Food Section are just asking to be taken and believe me there are People who will take Anything! I saw a small boy steal a candybar once and I got up and collared him and he put it back. I asked him why he did that to Fred Meyer and he said Mister I didn’t get to do it because I was so scared of stealing that I took the wrong one I don’t like! I asked him if he was going to keep it and he said — God’s Truth — Sure! Because he was too afraid to steal the right one! I bought him what he wanted and told him some strict lessons that set him straight. 2. The phones nowadays are bad enough without a full booth. But these nice Shairs for waiting can get awfully crowded with the jabbering. Some people are on these phone contraptions for Hour! And How They can Talk! I ’ve never heard those things in a poolhall! I think there should be at least a time limit. Maybe a minute and that’s that. These phones are for Customer Convenience and shouldn’t be tied-up! 3. I don’t know if this is on purpose or not but sometimes I spot a roll of tape or pair of socks in with Party Favors! I know some poeple are thoughtless and are constantly putting things back where they don’t belong and then I think maybe it is a good Sales scheme. I know I never would have remembered to buy a tweezer if I didn’t find it over Frozen Foods! I always spot the darndest stuff where it doesn’t belong! So I guess I ’m asking if this is just on purpose? If it is not on purpose I don’t want you to think I ’m just a nutty old goat. But I did think well it Isn ’t A Bad Idea!!! That’s about all. Mostly I write on my book at night or I write on letters for the people who make the things I buy at Fred Meyer. Then I thought Why Not a letter to Fred Meyer? I already said I know he is passed-on but I know there are still Good People keeping things ship shape. If I could ever help in anyway just let me know. I know all about Customers and printing still and catfood and even a little bit about selling. A lot of folks I write to send back a nice letter about my Ideas for their product or they send back a soso note from some machine that took someone’s job or they don’t write at all. Well I don’t mind if you people don’t have time to tell me what you think about my ideas because I Know you ’re Busy! All Those Things Under one Roof! But remember that this one customer owes his best time and Buys to you! Goodr0 ' 0 " ** 6a"e CKG NW ea«* ^ ^ . Y e r P0. b0X42121, po rtIand oregong7242 March 19, 1979 Robert Desnos N v v-Johnson, #2 ortland, Oregon 97210 Dear Mr. Desnos: ■ S A S S E S customer m i ^ c p ^ c r o s s o v er item^piaced ?hT que s t i o n as to responsible o w e f eel it is best th f? ? r e b y u s’ or are » you ' h a ' S ,O re p e f s o n nel be M y-T e' F i"e c r a a T y ^ , We, at Fred Mever tba n l a e e m these for being a Fred Meyer customer’0 ' s” 3 " " 9 “ “ “ SMs with us, a n d Also featuring these other fine, e ffic ien t woodstoves: Lange, MorsC, Cawley LeMay, and others W F ree stack thermometer with every stove — * A $10 value with this ad ■ E ★5% off chimney and stove pipe with purchase of any stove kLiberty Fires Woodstoves • S 1400 Southeast Stark ♦ recorders ; ♦ whistles ny varieties folk musics. hammered flutes ♦ guit piccolos ♦ u books and ARTICHOKE MUSIC 11-6 • monday-saturday • 722 northwest 21st • 248-0356 41
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